Sign Up for the Affordable Connectivity Program (ACP)

What to Do

If you have questions about eligibility or need help with your application, call the ACP Support Center at (877) 384-2575.

How to Apply

1. Find out if you qualify

   72,105 Oakland households are eligible. You qualify if you (or someone in your household) participate in at least one of these programs:
   

   • Student at an Oakland Unified School District (OUSD) or Community Eligibility Provision (CEP) school
   • Medicaid, WIC, SNAP, EBT
   • SSI, Federal Public Housing Assistance
   • Lifeline
   • Pell Grant
   • and more

   OR

   Your household income is at or below a certain amount (e.g. $55,500/year for a family of four, $27,180/year for an individual).
   

2. Submit an application

   You can submit an application online, by mail, or through an internet service provider.

   Applying online is the easiest and fastest way if you have an email address. You can also apply by mail, or call an internet service provider and ask for help.

   What will I need to apply?
   

   • An Email Address (if you are applying online)
     Don’t have one? Find out how to get a free email account here.
   • Form of Identification
     Last 4-digits of you Social Security Number OR Driver's License, Passport (US or Foreign), Birth Certificate, ITIN
   • Proof of Eligibility
     Documentation that shows your enrollment in a qualifying program: SNAP, WIC, Medi-Cal, OUSD letter and more.

   Apply Online Print the Application Form
3. Pick an internet plan

   All Oakland based Internet Service Providers are currently offering the ACP benefit. If you already have internet service, you can apply the ACP discount to it. Otherwise, you will need to set up new service. Find a provider >
   

   Tips to pick the right internet plan.

   • Ask the provider for plans that are free with the ACP and provide download speeds of 100mbps or higher.
   • Ask about hidden costs, like prices that increase over time, installation fees, and equipment fees.

   Find a Provider