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Virtual Workspaces via Amazon Web Services (AWS)

Accessing AWS Virtual Workspaces

WorkSpaces are cloud-based virtual desktops which are connected to the City of Oakland network. There is no dependency on our VPN gateway for access to WorkSpaces; as long as you have internet access, you will be able to access your WorkSpace. If you would like to get set up with a WorkSpace, start by opening a Help Desk ticket.

If you want to get set up on your Chromebook, please see these instructions.

Your WorkSpace will be assigned to you (much like your City desktop) and connected to our on-premise Oakland Active Directory. You can connect to a WorkSpace from any supported device using the free Amazon WorkSpaces client application on supported devices including Windows and Mac computers, Chromebooks, iPads, Fire tablets, Android tablets, or using Chrome or Firefox web browsers.

Once your WorkSpace has been created for you, you will receive email instructions like the ones below.

Note: you will log into your WorkSpace using your Oakland domain account, just like you would your work computer.

WorkSpace Access Instructions

  • Download and install a WorkSpaces Client for your device at:

  • Launch the client and enter the following registration code:

  • Log in with your Oakland domain User ID and password.
    The User ID should be the one with the “9,” for example: smith9m.

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