Tenants may challenge a loss of service if they believe it is more than the allowed increase. To challenge a loss of service, a tenant may file a petition for a service that:
- is no longer offered;
- used to be covered by property owners, but the tenant is now being charged for;
- has changed substantially since move-in;
- is a serious defect in the unit that affects the health or safety in the unit.
Tenants may challenge a rent increase if they believe it is more than the allowed increase. To challenge a rent increase, a tenant must file a petition either:
- Within 90 days of receiving the notice of rent increase with a Rent Adjustment Program Notice
- OR within 120 days of receiving the notice of rent increase if the tenant did not receive the Rent Adjustment Program Notice
If you do not file a petition by the deadline, your case may be dismissed.