Online Permit Center

Our Online Permit Center (Accela Citizen Access - ACA) allows you to apply for selected permits, check on the status of your permit(s), research property records, and print your own issued permits or inspection cards!

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One-Stop Permit Center Opens Monday, February 14!

City of Oakland One Stop Permit Center Black on White Graphic

On Monday, February 14, 2022, the City of Oakland welcomes you back to 250 Frank H. Ogawa Plaza, our One-Stop Permit Center! We've combined the counter services of the Planning & Building Department, Oakland Fire Department, and Department of Transportation to provide for a "one-stop shop" experience. Most services will be by-appointment-only. Please visit our Permit Center Reopening webpage for full details on hours of operation, scheduling your appointments, and services offered.

Online Services

Find or apply for the permits you need, ask permit questions 24/7, or get started on your project today!

Apply Now

Permit Wizard Graphic

Ready to get started? First, make sure you are registered and activated at our Online Permit Center.

Homeowners, business owners and developers, please visit our Get Started on Your Project directory for step-by-step permit application guidance for common project types. Answers to frequently asked questions are also available on our online Permit Questions Portal.

NOTE: When applying, please use the address or parcel # that shows on your property taxes to start your permit application. If you cannot find your address or proceed with your permit application, please email accelauserrequest@oaklandca.gov with your address, parcel, or owner information and we can assist you.

Need some personalized guidance? We've added a new online Permit Wizard to walk you through the process of scoping your project and directing you to all the applications and forms you'll need.

How-To Videos

Contact Us

Planning & Building Department

Online Permit Center (Accela Citizen Access - ACA) Registration Questions: Contract license expiration, account questions. Expect a response within 3 business days during business hours.

E-mail: onlinebuildingpermits@oaklandca.gov

General Building Permits or Policy-Related Questions: Expect a response within 2 weeks.

Permit Questions Portal
Phone: 510-238-3891

Plan Check or Building Code-Related Questions: Expect a response within 3 business days during business hours.

E-mail: BuildingPlanCheckInfo@oaklandca.gov

General Planning-Related Questions: Expect a response within 2 weeks.

Permit Questions Portal
Phone: 510-238-3911

General Permit Status Questions:
Expect a response within 2 weeks. You can check your permit status on our Online Permit Portal. If you have additional questions, please see contact information below.

Permit Questions Portal
Phone: 510-238-3891
Video Tutorial: How to Check Your Permit Status Online

Inspection Counter/Code Enforcement Complaint Questions: Expect a response within 3 business days during business hours.

E-mail: bbcode-inspect@oaklandca.gov
Phone: 510-238-3444 (Inspection Scheduling) OR 510-238-3381 (Code Enforcement)

Type of questions/issues addressed:

  • Permit scheduling and follow-up inquiries
  • Permit extension requests
  • Code Enforcement complaints, photos, Property Owner Certifications, etc.

Inspection Services Information: Expect a response within 24 hours during business hours.

E-mail: inspectioninfo@oaklandca.gov

Type of questions/issues addressed:

  • Mechanical, Electrical or Plumbing (MEP) Code-related questions
  • Building code questions and clarifications relating to inspections
  • Inspection-related questions for projects with issued permits
  • What needs to be inspected
  • Inspection scheduling problems (permit Inspectors are unable to schedule inspections)
  • Permit inspection procedures, including what needs to take place during Shelter-in-Place

  • Extra inspection or Overtime Inspection requests
  • Temporary Certificate of Occupancy (TCOs)
  • Complaints about permit inspections
  • Cannabis inspections

Fee Payment Questions: Expect a response within 3 business days during business hours.

Phone: 510-238-4774

Records Requests: To make an online records request, visit: https://oaklandca.nextrequest.com. For more information, please contact recordsinfo@oaklandca.gov

Technical Questions Permit Wizard/Online Permit Process, General ACA Portal Questions: Expect a response within 3 business days during business hours.

E-mail: accelauserrequest@oaklandca.gov


Public Works and Department of Transportation (OakDOT)

For Public Works/OakDOT permit-related questions, please contact 510-238-3651 or pwa_inspections@oaklandca.gov


Fire Department

For billing and invoice questions, please contact the Finance Department at 510-238-2252 or FPBilling@OaklandCA.gov

For Fire Inspection questions, please contact the Fire Department at 510-238-3851 or FPBReceptionist@OaklandCA.gov